Admiral Windows Achieves TrustMark Accreditation: Quality You Can Trust

We are thrilled to announce that Admiral Windows has officially obtained TrustMark accreditation, reinforcing our ongoing commitment to delivering the highest standards of quality and customer service. As a TrustMark Trading Standards Approved Registered Business (License Number: 3813552), we would like to share what this recognition means to you, our valued customers.

What is TrustMark?

TrustMark is the only Government-Endorsed Quality Scheme for work carried out in and around customers' homes. It provides consumers with confidence when choosing businesses for home improvements, repairs, renewable energy installations, and low-energy retrofits. To achieve this accreditation, businesses must meet rigorous standards in technical competence, customer service, and trading practices.

When you see the TrustMark logo, you can trust that the business has committed to upholding the highest standards and undergoes regular inspections to ensure consistent quality. TrustMark accreditation is not just about individual projects—it applies to the entire business and all its employees, ensuring a company-wide commitment to excellence. This is why we are proud to say that Admiral Windows Achieves TrustMark Accreditation: Quality You Can Trust.

What This Means for Our Customers

At Admiral Windows, we understand that home improvements are significant investments. Choosing the right company is essential, and our TrustMark accreditation provides additional assurance that we will always act in your best interests. Here’s what you can expect when working with us:

1. Commitment to Quality and Professionalism

• We adhere to the TrustMark Customer Charter and comply with the highest industry standards.

• Our technical competence is regularly inspected to ensure we maintain the highest level of workmanship.

• We provide accurate information on performance claims and ensure that the products we install deliver as promised.

2. Clear and Transparent Communication

• We communicate clearly and keep you informed at every stage of the project.

• We respect your home, ensuring minimal disruption and maintaining a tidy workspace.

• We explain all aspects of your project, including legal or technical requirements, and provide transparent pricing with no hidden costs.

3. Consumer Protection and Fair Trading Practices

• We provide detailed, itemised written quotations and clear contracts before starting any work.

• We respect ‘no cold calling’ zones and follow fair marketing practices.

• Our contracts outline your rights, including cancellation policies where applicable.

4. A Responsible and Ethical Approach

• We treat all customers fairly and with respect, taking into account any specific needs or vulnerabilities.

• We protect your personal information and comply with all data protection regulations.

• We ensure that our team and any subcontractors we work with meet the same high standards.

5. A Clear and Fair Complaints Process

• If any concerns arise, we offer a free initial complaints process and are committed to resolving issues swiftly and professionally.

• We participate in an Alternative Dispute Resolution service and follow TrustMark’s complaints process to ensure fair outcomes for all customers.

Why Trust Admiral Windows?

As a business with over 40 years of experience and thousands of successfully completed projects across Oxfordshire and beyond, we have always prioritised quality, reliability, and customer satisfaction. TrustMark accreditation further strengthens our commitment to excellence, giving you peace of mind when choosing us for your home improvement projects.

When you work with Admiral Windows, you’re not just hiring a contractor—you’re partnering with a company that upholds the highest industry standards and values your trust. That’s why we proudly say: Admiral Windows Achieves TrustMark Accreditation: Quality You Can Trust.

Get in Touch Today!

If you’re considering new windows, doors, or home improvements, let’s talk! Our friendly team is happy to answer any questions and guide you through the process with complete transparency and professionalism.

Give us a call on 01865 788 333 or drop us an email at sales@admiralwindows.co.uk. We’d love to help make your vision a reality!

We look forward to helping you create a home that is both beautiful and energy-efficient with the confidence and protection you deserve